General Terms Conditions

Rates
All price are quoted in Rupiah or U.$. Dollar and are subject to change with/without prior notice and are subject to availability. Quoted price are Net, Non Commisionable.

Reservations

1. All reservation should be made  Min. 1 (one) week before date of departure and made through to our office.
2. All reservation should be made by facsimile or email to ensure proper processing.
3. All reservation are subject to availability at the time of booking and require confirmation.

Rates Tour Included
Hotel Accommodation, Breakfast at Hotel, Transportation, Tour as per Itinerary, Meals as per Itinerary, Guide, Entrance fee, Mineral water a long trip, Parking and Toll entrance.

Rate Tour for Children
Rate for children under 12 years of age are 50% paying with NO BED (bed will be sharing with parent), 75% Paying with Ex. bed. Infant under 2 years of age will be free of charge but no service will be provided.

Tour Guide
Tour guides are speaking in English, specializing in others language (such us Japanese, Jerman, Italia, etc) are subject to request and must be have additional charge.

Cancellation
Any cancellation should be made to our office by facsimile or email and if there any cancellation without approval from our office will be considered as “NO SHOW” and the applicable charge will included in your account.

Full Payment
Full payment should made by transfer to our bank account when your reservations it's confirmed or Cash on Arrival. Failure to comply with this condition may result in ancellation of all reservations. A copy of your bank transfer should be send to us by fax or email.

Refund

1. No Refund and No Reduction will be made to you who does not partake in any meals, tour, hotel room, transport or transfer service.
2. No Refund and No Reduction will be made to you who break the journey from the itinerary, regardless of whatever portions remains unused.

Liability
We reserve the right to change the itinerary due to any unixpected operational reason or unixpected circumstances such as natural disaster, landslides, flood, traffic hold up or places of visit being closed and or others reason for saving the journey and the client.

Additional Expenses
Additional expenses due to delay, cancel flight,  accidents, medical inspection, political action or unrest must be borne by client them selves.

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